运送

-Shipping Fee

Free shipping within Hong Kong for single purchases over HK$1,000 (any product categories) made on the website.

If the order amount is less than HK$1,000, the first item incurs a shipping fee of $30, and each additional item incurs an additional fee of $20.

 

-Delivery Destination Option

1. Direct delivery to specified address (residential or commercial address)

2. SF Stores/SF Lockers

 

-Shipping Time

Within 2 business days (excluding Sundays) of placing an order, the products will be packed and handed over to the delivery company. Generally, it normally takes one working day for delivery within urban areas.

The delivery company normally calls before delivery, so please pay attention to your phone after placing an order to avoid any delays.

 

 -Packaging Materials and Shipping Safety

All alcoholic products will be packed with air column bags, bubble bags, and plastic pellets before being handed over to the delivery company.

In addition, we use an alcoholic-beverage service line of the delivery company to ensure that the goods are transported and moved by hand in the warehouse, thereby eliminating the chance of violent treatment during transportation.

 

-Wine Shipping Arrangements

All wines are stored at a constant temperature for 24 hours and then transported to your address by a temperature-controlled vehicle to ensure the best condition of the wine upon delivery.

Within 2 business days (excluding Sundays) of placing an order, the products will be handed over to the delivery company. Generally, it takes one working day for delivery within urban areas.

P.S. If you choose to ship to a designated SF Store or SF Locker, temperature-controlled transportation will not be available, as SF delivery does not currently offer this service.

 

-Self-pickup Arrangement

If you choose to self-pickup your products at our Kowloon Bay Showroom (Room 19, 10/F, Kowloon Bay Industrial Centre, 15 Wang Hoi Road, Kowloon Bay), you can do so during the following hours.

To avoid wasting your time due to staff being out for work or unexpected situations in the showroom, it is suggested to confirm with us via FB/IG/Whatsapp before visiting to make sure someone is available in the Showroom.

Monday to Friday: 12 - 7 pm

Saturday: 12 - 5 pm

Sunday & Public Holiday Off